Japan Omiyage Pick TOP

Privacy Policy

Last updated: 25 May 2025

Japan Omiyage Pick (hereinafter “the Service”) respects your privacy and is committed to protecting and managing personal information appropriately. This Privacy Policy (hereinafter “the Policy”) explains how we collect, use, and safeguard your data.

1. Personal Data We Collect

  • Name or nickname
  • Email address and phone number
  • Delivery address, hotel name, and other pickup details
  • Payment information (card type, etc.) — payment processing is handled by Stripe/PayPal
  • Inquiry details and transaction history
  • Browsing and usage logs (cookies, IP address, browser information, etc.)

2. Purpose of Use

  1. To purchase, ship, and coordinate delivery of items on your behalf
  2. Identity verification, payment processing, and fraud prevention
  3. Service improvement through surveys and analytics
  4. Important notices and updates to terms
  5. Marketing communications (campaigns, etc.) with your consent
  6. To respond to acts that violate laws or our Terms of Service

3. Sharing with Third Parties

We do not provide personal information to third parties without prior consent except in the following cases:

  • When required by law
  • When necessary to protect life, body, or property and obtaining consent is difficult
  • When particularly necessary for public health or child welfare and obtaining consent is difficult
  • When cooperating with government agencies where obtaining consent may impede their duties

4. Management of Contractors

When outsourcing payment processing (Stripe/PayPal) or delivery (Yamato Transport, etc.), we sign appropriate agreements and ensure they maintain an adequate level of personal information protection.

5. Cookies & Analytics

We may use Google Analytics and other tools to improve our site. Cookies collect anonymous traffic data and do not identify individuals. You can disable cookies in your browser settings.

6. Security Measures

We protect personal information via SSL/TLS encrypted communication, access control, and regular log monitoring, among other technical and organizational safeguards.

7. Access, Correction, and Deletion

Upon request, we will promptly address inquiries regarding access to, correction of, or deletion of your personal data through the prescribed procedures.

8. Use by Minors

If you are under 16 years old, please obtain consent from a parent or guardian before providing personal information.

9. Compliance and Review

We comply with applicable laws and guidelines regarding personal information and continually review and improve this Policy.

10. Contact

For inquiries regarding personal information, please contact us at:

Japan Omiyage Pick Support
Email: support@omiyagepick.com