Japan Omiyage Pick TOP

Terms of Service

Last updated: 25 May 2025

These Terms of Service (hereinafter “the Terms”) set forth the conditions for using the proxy purchase and delivery service provided by Japan Omiyage Pick (hereinafter “the Service”). By using the Service, you are deemed to have agreed to the Terms.

1. Scope of Application

The Terms apply to all relationships concerning the use of the Service. Any guidelines, policies, or other rules separately stipulated on our website (collectively “Supplementary Rules”) constitute part of the Terms, and the Supplementary Rules shall prevail in the event of any inconsistency.

2. User Registration

Registration is completed when an applicant submits the prescribed application and the Service approves it. Users under the age of 18 must obtain consent from a parent or guardian.

3. Proxy Purchase & Delivery

  1. The Service purchases products from retailers in Japan and ships them to the user’s designated pickup location.
  2. Desired items may not be purchasable due to stock status or sales conditions.
  3. Ownership and risk of the products transfer to the user upon pickup completion.

4. Fees & Payment Methods

  1. Service fees follow the price table displayed on our website.
  2. Shipping is generally a flat ¥2,000 (tax excluded). If additional costs arise, we will notify you in advance.
  3. Payments can be made via Stripe (credit card) or PayPal.

5. Cancellation & Returns

  1. Cancellations before purchase confirmation are free of charge. After purchase confirmation, actual costs and fees may apply.
  2. Except for defective or incorrect items, returns and exchanges are not accepted.

6. Prohibited Acts

  • Acts that violate laws or public order and morals
  • Bulk orders intended for resale
  • Providing false information or fraudulent payments
  • Any act that interferes with the operation of the Service

7. Disclaimer

The Service shall not be liable for damages caused by natural disasters, carrier delays, or manufacturer responsibilities, except in cases of intentional or gross negligence by the Service.

8. Suspension or Termination of Service

The Service may suspend or terminate without prior notice due to system maintenance, force majeure, or other unavoidable reasons.

9. Intellectual Property Rights

Intellectual property rights related to the Service’s website, logo, text, images, etc. belong to the Service or their rightful owners. Unauthorized reproduction is prohibited.

10. Amendments to the Terms

The Service may modify the Terms as necessary. The revised Terms shall take effect when posted on the website.

11. Governing Law & Jurisdiction

The Terms shall be governed by and construed in accordance with Japanese law. The Nagano District Court shall have exclusive jurisdiction of first instance for any disputes arising in connection with the Service.